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Frequently asked questions

How do I start using Stories that Move? Here are some of the most frequently asked questions about the Stories that Move tool are answered below. To be able to continue to make improvements, the creative team welcomes your feedback. Please email us at info@storiesthatmove.org.

How do I set up a Stories that Move account?

Can I use StM without setting up an account?

Yes, try the workshop on the home page!
You can use StM without setting up an account, but you won’t be able to benefit from all the tool’s functions. For example, you won’t be able to access the learning paths.
Your options:
• Work with videos only. Find out more here.
• Use the tool offline. Find out more here.
• Try the workshop (available on the home page of storiesthatmove.org) to get a good idea of how the tool works. You do not need to set up an account to try the workshop. It will take about 15 minutes.

Do my students have to set up an account and what [personal] information do they have to provide?

Yes, to be able to work with the digital class and the online learning paths, students need to set up an account. Thanks to the unique PIN that the teacher provides the students will get access to a closed learning environment where answers to questions are shared, and students are encouraged to work together in small groups. As you can see, the logging in is easy and shouldn’t take a lot of time. The only information the students will have to provide is their name and e-mail address.

Click here if students have no email address.
Click here for the Terms and Conditions of Stories that Move.

How long does it take me to create a class?

It should not take more than a couple of minutes to set up an account and create a class. You will then get a unique PIN to share with your students.
We advise you to ask students to set up their accounts ahead of time, to make sure you can start the class easily. You can do this either during class, when you first introduce the upcoming lesson, or as homework.

How do I start using Stories that Move in the classroom?

Where should I start?

Consider a preparatory lesson in which you introduce the themes you will be discussing. You might also want to discuss with your group some rules that everyone should follow, so that everyone feels they can safely be honest about their opinions. We aim to create a safe environment to discuss difficult topics, and that is where using the tool starts.

Which learning paths should I use in my class?

You are completely free to use the learning paths with topics that best suit you and your students.
Our advice: Choose one learning path based on its theme, read the educators’ guide to better understand the topics it covers, and then choose one of the lessons you feel is appropriate. This will help you experience how the tool works. There is no need to know the whole tool (5 learning paths, 13 lessons) before you start.
Some schools choose to use different paths for different year groups, so students revisit the tool each year and in this way engage with the central themes on a recurring basis, but using different content and methods.

How long does one learning path take?

A learning path consists of one or more tracks. Each track takes one or two lesson periods to complete. This overview gives a clear indication of the time needed for each path and track.

How do I create a class?

To create a class you first have to log in as a teacher. You will see the ‘Create a new class’ button in the top right of the screen. Fill in the name of the class and select the assignments you want to cover. Save the class by pressing the bottom right button ‘Save’. You will now receive your personal PIN, which students need to access the tool and join the class.

How do I know what my students see?

For each class you can easily view the tool from the students’ perspective by clicking on ‘follow class like a student’.

How do I switch between learning paths and assignments?

Just click the navigation button at the top left of the screen (button with three horizontal lines). You can also see an overview of the progress per learning path and/or assignment there.

Can I see the answers my learners are giving?

Yes, you can follow your learners’ progress and see all their answers on the Educators’ page, under ‘Students progress’. Learners are told that their answers will be shared – sometimes anonymously, sometimes with their names – with the rest of the class or group and with the educator.

How to respond if a student’s answer is inappropriate?

It is important to address answers that indicate the learner is not working seriously as well as comments that might be hurtful to others. This should, however, be done in a respectful way. We want all students to feel heard. Consider what Lutz van Dijk has to say about this.
If you expect any problems concerning provocative or inappropriate language, consider letting students know that they will be expected to download all their answers when a lesson is completed (by downloading their personal PDF) and that they will be asked to send them to you.

Who else sees my students’ answers?

Only the educator who created the class (you) will see all the answers. In some instances the class will see each other’s answers, as an important part of the blended learning method.

What does Stories that Move cost?

How much do I have to pay for StM?

Nothing. Using the Stories that Move tool is completely free for everybody! There are no costs for you as a user. The projected is funded by grants from the Erasmus+ programme of the European Union and the German foundation Remembrance, Responsibility, Future – EVZ.

I want to support the project. How can I help?

That’s great to hear. Please write to info@storiesthatmove.org to discuss various options. We are looking forward to further developing and improving our tool, and are always interested to work with new partners.

Preparation: How do I get help?

Some of my pupils don’t have an email address. Can we still use StM?

To access all the functions of the tool, students will need an email address. But you can choose to create email addresses for your students. Google’s email provider Gmail, for example, allows you to create +1, +2 and more email addresses, you might want to look into this. You might also consider asking your students to set up accounts and spend a preparatory lesson discussing why they might need an email address and things to consider, such as an appropriate name. If you don’t want to ask your students to set up an email address, you can also work with the offline introductory lesson, for which no account is necessary.

Where do I find help for using the teacher’s portal?

After setting up a class, the most important next step is to choose which learning path and which track you want your students to use. When you click on the button to the left of the track name, it will be added to the class (and become visible to the students).
Detailed information on each learning path and track (lesson) can be found in the teachers’ guides (of which there is one per learning path).
You can follow your students’ progress in the teacher’s environment. Our advice is not to do this during class unless you particularly need to.

Can I use StM if I don’t have internet access?

To benefit from the full range of the tool, you and your students will need an internet connection. StM is based around film clips with personal stories recounted by young people, and the online and interactive elements are core to it. To properly use the tool, you do need to at least have an internet connection and a preferably also a beamer to project the film clips.

Can I use StM if we don’t have computers for everyone?

Yes, students can work in pairs or (very) small groups, sharing one computer. The online tool has not (yet) been developed to be used on mobile devices. It can be done, but some functions (for example, drag and drop answers) will only work on laptops and tablets.

Technical troubleshooting

I’m the teacher, but I am having problems logging in. Why?

The most common problem with setting up a StM account is incomplete email addresses, and the delay in getting the confirmation email. Please check that you have spelled your email address correctly and have added all elements, for example @gmail.com.

My students can’t log in.

Check that your students all have used an existing email address, that they have filled in the email address correctly, and that they have taken all the steps required to use the tool (including clicking on the confirmation email). Check that they have used the PIN you gave them. A common mistake is using the capital letter “o” (O) instead of a zero (0). The PIN consists of a combination of numbers and letters.

I didn't receive a confirmation email.

Please check your spam folder for the confirmation email. Depending on your provider, it might take a while (for 10 minutes to several hours, sometimes) to arrive. In rare cases, an email confirmation may not be delivered due to some unexpected error while our servers communicate with the servers of your email provider. You can try again using a new email address, or email info@storiesthatmove.org for further assistance.

I’ve forgotten my login details.

If you forget your password, click on ‘Lost your password?’ on the login screen. Your account password will be reset, and you can choose a new one.
We are continuously working hard to fix technical problems. Your help is very much appreciated! If problems arise, please let us know via info@storiesthatmove.org. Adding a screenshot in which you show the possible technical problem helps us a lot.

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